It's such a shame that otherwise good businesses are being decimated—much like taxi services have been by Uber—by their leaders following antiquated models that do not avail themselves of the wonders of modern technology. As the dying taxi industry refuses to see that it is the convenience and features of Uber that make it popular (like knowing that the car is actually on its way and not having to deal with the eternally broken-down credit card machine), so too are other industries not seeing how technology is eclipsing them.
Pre computer age grocery delivery service: "read me a list off the phone"
Post computer age grocery delivery service: "email me a list, upload it, or type it into the form fields."
How is that really innovative? A truly powerful online grocery shopping service is going to balance out ease of use with functional possibilities. Peapod, which really is the gold standard, not only allows your grocery lists, but you can have more than one. Favorite brands? Summer favorites? Christmas baking? Whatever it is your mind can create, you can have a list for it and order from that. What's even better is that sale items are flagged in those lists so you choose to buy the brands on your list that are on sale that week.
Dat Grocery is basically just "upload a list". Sure, you save time in driving and walking the store, but that's not the real time-saver.
If you go to Robert Fresh Market, they don't have lists either and I literally clocked 59 seconds load time for one of their pages. Their average page load time is about the same. Just going from page to page, product to product takes an entire minute each. If you were to buy a mere 30 individual products, you would be there for over a half hour just on the load time of the pages. In what universe is this still acceptable? Well, I think we all know the answer to that, but seriously, can't someone step it up? If you don't want to hear people bitch, stop treating New Orleans like we live in the stone age.